Booking and rescheduling. Screening and routing. Hours, pricing, FAQ. Reliable at 3am, never rude, never sick.
02
02Not yet
Still human work
Closing complex sales. Emotional conversations. Anything where trust is the product. Demos lie; production does not.
03
03The rule
Agents catch, humans close
Let the agent answer every call, qualify, and book. The moment money or emotion enters, it hands off to a person with full context.
The handoff script · give this to your agent
"You answer, greet, and solve booking, hours and pricing questions. If the caller asks about [COMPLEX SALE / COMPLAINT / CUSTOM WORK], say: 'That deserves a real conversation, let me get [NAME] to call you within the hour', then send the full transcript to [PHONE/SLACK]."
Want this running for you?
Build it step by step inside AI Creative OS, with me in the thread.
